Congratulations, you are now the owner of of a fine handmade Kamoa® ukulele. One of the benefits of owning an instrument made by Kamoa® Ukulele Company is that, as the original owner, you are entitled to a limited lifetime warranty. This warranty is non-transferable. We ask that you fill out the included card and return it to us within 30 days of purchase to make sure that your warranty is properly validated. Although the Kamoa® limited warranty lasts for as long as you own your instrument, there are a reasonable restrictions of which you should be aware.
What this warranty covers:
This Kamoa® instrument is warranted to be free from defects in materials and workmanship, to the original purchaser,for as long as he/she owns the instrument. This limited warranty constitutes the entire warranty of Kamoa® with regards to its instruments, No representation or warranty by any Kamoa® salesperson, dealer, agent, repressentative or employee shall be binding upon Kamoa® Ukulele Company other than as expressly set forth herein.
What this warranty does not cover:
The Kamoa® Limited Warranty does not cover the following:
Wear and tear from normal use and any damage that is the result of misuse, abuse , or unauthorized modifications, damages from unauthorized or self-made repairs, improper maintenance, accidents, exposure to adverse temperature and/or humidity, and other careless action, which by its nature results in damage to the instrument or to components not manufactured by Kamoa®.
This warranty is strictly limited to repair or replacement of any and all parts of the instrument found, under this warranty, to be defective upon examination by Kamoa®. In no event shall Kamoa® be liable for any indirect, incidental or consequential damages.
Although great care has been taken to use the very finest finishing materials available on this Kamoa® instrument, cracking or checking of the finish can occur due to adverse atmospheric conditions. The resulting cracking or checking is not covered under this warranty.
Shipping and insurance charges to and from the factory for authorized repairs are the responsibility of the owner. Although we take great care in shipping any instrument, we are not responsible for any damage that occurs during shipping either to or from the factory.
This warranty is the sole warranty of Kamoa® Ukulele Company and is given in lieu of all other warranties, expressed or implied, including any implied warranties of fitness for purpose and merchantability.
How to make a warranty claim:
Please contact Kamoa® Ukuleles directly to obtain a repair authorization number. Once that number has been issued, please send the instrument to Kamoa® along with your proof of original ownership (such as a copy of the sales invoice, receipt or credit card receipt), a detailed description of your claim and the name, address, and phone number of the original purchaser to whom the instrument is to be returned. Kamoa® will review the claim and make any necessary repairs covered under this